What to Do If You Can't Find Your Fence Repair Quote Email
If you cannot find your Lean On Me fence repair quote email, check your spam or junk folder first, then call or text the team to have it resent by both email and SMS — the quote can also be walked through verbally over the phone in under two minutes.
Lean On Me
May 18, 2026 · 4 min read
You submitted your fence photos and filled out the quote request form. You were expecting an email with pricing — but it has not arrived, you cannot find it, or you are not sure if it went to the right address. This is one of the most common hiccups in the quoting process, and it is always solvable in under a few minutes.
H2: Check Your Spam or Junk Folder First
Automated emails from service companies are frequently filtered by spam detection systems, particularly if you use Gmail, Outlook, or a corporate email address with aggressive filtering. Before doing anything else, open your spam or junk folder and search for "Lean On Me" or "fence repair." If you find it there, mark it as "not spam" so future communications come through to your inbox reliably.
H2: Call or Text to Have It Resent
If the quote is not in spam, call or text the Lean On Me team and ask them to resend it. Confirm the email address on file is correct — a single mistyped character means the quote went somewhere else entirely. Ask to have it sent by both email and text message. The team can also pull up your quote and walk you through the pricing verbally in real time if you prefer not to wait for the email.
H2: Ask for a Text Link Instead
Many customers find it easier to receive the quote as a text message link rather than email. The link goes directly to your quote page where you can see the full pricing breakdown, approve the quote, and upload photos — all from your phone. If email delivery has been unreliable, asking for text delivery going forward is a practical alternative.
Frequently Asked Questions
How long does it normally take for the quote to arrive after I submit my request?
Quotes are typically generated and sent automatically within minutes of submitting your request for standard repairs. If it has been more than 30 minutes and nothing has arrived — including in spam — contact the team to check if there was an issue with your submission.
What if I submitted my request but didn't hear anything at all?
It is possible the submission did not go through. Call the Lean On Me team directly and reference the address and approximate date of your request. They can look it up in the system and confirm whether a quote was generated or if the submission needs to be re-entered.
Can I get a quote over the phone without submitting photos first?
Yes. The team can give you a verbal ballpark estimate based on post size, quantity, and your location. For a binding written quote, photos are required — but a phone estimate gives you a reliable sense of the cost range before committing to the photo submission process.
sources
- Lean On Me Sales Training Manual (internal, 2026)