How to Submit Fence Photos for an Accurate Online Quote
Good fence repair photos include a straight-on shot of the full post from a few feet away, a close-up of the base showing any visible lean or damage, and a wide shot showing how many posts are affected — taken in daylight from a stable position for maximum clarity.
Lean On Me
May 22, 2026 · 4 min read
Lean On Me generates quotes based on the photos you submit of your fence. A good set of photos means an accurate quote, fewer surprises on repair day, and a faster approval process. Poor photos — blurry, too close, or taken in low light — mean the team has to request new ones, which delays your quote and your booking.
The good news is that great fence photos take less than five minutes to shoot with any smartphone camera. Here is exactly what to capture and how.
H2: What the Team Is Looking For
When reviewing your photos, the Lean On Me team is assessing how many posts need repair, the degree of lean on each post, the condition of the base including any visible rot or erosion, access conditions at the base for a handheld auger, and whether the fence panels are still intact. Each of these factors influences the quote, so capturing them clearly matters.
H2: The Three Photos Every Submission Should Include
**Photo 1 — The full post from the side:** Stand 4 to 6 feet from the post and shoot straight-on. Show the full post from ground to top, with enough surrounding context to show the lean. Do not crop the base or the top out of frame.
**Photo 2 — The base close-up:** Get within 2 feet of the base of the post and shoot down at a 45-degree angle. This shows the ground contact area, any visible rot, soil erosion around the base, and the existing concrete footing if visible.
**Photo 3 — The wide shot:** Step back 10 to 15 feet and shoot the full fence run. This shows how many posts are involved, the overall condition of the panels, and the general layout of the yard.
If multiple posts are affected, repeat photos 1 and 2 for each one.
H2: Tips for Getting Clear Photos
Shoot in daylight. Hold steady and tap the screen to focus before shooting to avoid blur. Avoid shooting from directly above — this hides lean and makes posts look more upright than they are. Place your foot or a hand near the base to give the reviewer a sense of scale.
Frequently Asked Questions
Can I submit a video instead of photos?
Photos are preferred for the quoting process as they are easier to review side by side. If you are having trouble capturing the issue in a still photo, a short 15-second video walking along the fence line can be submitted as a supplement.
What if it's hard to get close to the post because of landscaping or tight clearance?
Submit the best photos you can and describe the access situation in the notes field of your quote submission. The team will factor this into the assessment and may ask a follow-up question before approving.
How quickly will my photos be reviewed after I submit them?
Photo review typically happens within one business day. If your photos are clear and the assessment is straightforward, you may be contacted the same day to schedule your repair.
sources
- Lean On Me Sales Training Manual (internal, 2026)