Lean On Me Fence Repair

Terms of Service

Last updated October 1, 2026

These terms cover your use of wefixfences.ca, the instant quote, the customer hub, and the Lean On Me connector for AI assistants (Meta Muse, ChatGPT, Grok, Claude and similar). By using any of them you agree to these terms. Our Privacy Policy explains how we handle your information.

1. Who we are

Lean On Me provides in-place wooden fence post repair using its patented structural steel fixture, delivered by local franchise teams across Canada and parts of the United States. Contact: 1-877-456-9535, https://wefixfences.ca.

2. Quotes and estimates

• An instant quote is a price estimate based on the postal code, post size and number of posts you give us. It excludes sales tax unless stated.
• A quote becomes a confirmed price once our team has reviewed photos of your fence. If the photos show something different from what was described (for example a different post size, obstructions, or damage above ground level), we will tell you before any work and you may accept the revised price or cancel at no cost.
• Quotes are valid for 30 days. Service eligibility is decided by your full postal or ZIP code.

3. Photos

Photos you send us are used to assess the repair, plan the visit and document the work. They may be reviewed by our staff and by automated review tools. You confirm you have the right to share them. We do not publish your photos without your permission.

4. Booking, access and cancellation

• When you book a date, our technician texts an arrival window the day before. Repairs take about 25 minutes per post.
• You agree to give us safe access to the posts, including neighbour-side access where the fence line requires it, and to tell us about buried utilities, irrigation or wiring you know of.
• You may reschedule or cancel free of charge up to the day before the visit. Weather or ground conditions may require us to reschedule; we will contact you as early as we can.

5. Payment

Payment is due after the work is completed, by the methods shown on your invoice. Prices are in Canadian dollars in Canada and US dollars in the United States, plus applicable taxes.

6. Warranty

Every repair carries Lean On Me's 10-year written warranty covering labour and materials on the repaired post. The warranty does not cover damage from vehicles, construction, flooding, fire, or alterations by others, and it does not extend to fence boards, rails or posts we did not repair. Warranty terms are provided with your invoice.

7. Using Lean On Me through an AI assistant

• Our connector lets an AI assistant check coverage, price a repair, create a quote, send photos, show available dates and book a visit on your behalf. Prices, dates and coverage come from our live systems; the assistant's own wording is not a quote from us.
• To act on an existing quote, the assistant must hold the access code issued when that quote was created, or you must confirm a one-time code we text or email to the contact on file. We never ask for a password or an account.
• The assistant platform (for example Meta, OpenAI or xAI) is a separate service with its own terms and privacy policy. We receive only the information the assistant sends us to complete your request.
• A booking made through an assistant is a booking with Lean On Me on the same terms as one made on this website.

8. Messages

When you request a quote we send confirmations and service messages by text and email to the contact you provide. Reply STOP to any text to end texts; you can still reach us by phone. Marketing messages are sent only with your consent.

9. Acceptable use

Do not use the site or connector to request quotes for people without their permission, to probe or overload our systems, or for any unlawful purpose. We may refuse or cancel service in these cases.

10. Liability

Our responsibility for a repair is set out in the warranty above. To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer protection law in your province or state.

11. Changes and contact

We may update these terms; the date above shows the current version. Questions: call 1-877-456-9535 or use the contact form at https://wefixfences.ca. Since 2020, Lean On Me has completed 30,000+ projects.